When you think of workflow automation, you might envision manufacturing lines and machinery moving a can of beans along from here to there. Yet each job in an organization — whether it’s a government, industry, or service organization — has a unique workflow process.
So your “can of beans” may be processing an incoming correspondence, or following through on a sales opportunity, or booking a meeting for several people, or responding to a help desk call…all of these tasks have a very specific workflow process. And your workflow process is unique to your own organization.
With InterTrac, you can automate your workflow through every step of the process:
- Commencing the process/task
- Assigning responsibilities
- Setting the process status (In Process, Pending Review, Completed, etc.)
- Creating and assigning follow-ups
- Associating related documents, files, images, etc.
- Initiating review/approval cycles
- Sending alerts and notifications to internal and external contacts
- Tracking every step and communication through…
- Completing the process/task
Because we based it in Lotus Notes, we can safely say that InterTrac handles workflow like no other information management software on the market. It’s a communication and collaboration tool with a very flexible foundation. No limits, no predefined rules, no rigid architecture to mandate how your information will flow through the system. InterTrac integrates your unique workflow.